Understanding and Managing Behaviour that Challenges - Key Trainer's Certificate

Tuesday, 24th June 2025

We are thrilled to confirm that our Understanding and Managing Behaviour that Challenges - Key Trainer's Certificate is now a RoSPA customised award Level 4 certificate.

This qualification will provide learners with the knowledge to analyse challenging behaviour situations and the skills to implement solutions in managing behaviour that challenges that comply with current best practice and promote inclusivity, whilst ensuring the wellbeing for the individual and their support worker.

This course will comprise of pre-course reading, with two days face to face training, including a written assignment. It will provide you with the knowledge, skills and confidence to train others in de-escalation and breakaway techniques, which can be adopted to deal with individuals exhibiting challenging behaviour.